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Company name: ph9 Ltd
Also trading as: ph9 web design, ph9 web solutions, uporium, uporium eCommerce websites, uporium eCommerce web design, Antiques Web Design, Antiques Web Design by ph9, Web Design for Shops and Auctioneer Web Design
Registered company number: 05123193. Registered in England and Wales.
Registered address: ph9 Ltd, Top Floor, 3-4 Iron Gate, Derby, DE1 3FJ, United Kingdom
ph9 is defined as ph9 Ltd whose offices are at ph9 Ltd, Top Floor, 3-4 Iron Gate, Derby, DE1 3FJ, United Kingdom and whose company number is 05123193 and whose VAT (sales tax) number is GB 997113782. ph9 Ltd also trades under the trading names listed above.
This privacy policy applies within the UK, Europe and Internationally. Your privacy on the Internet is of the utmost importance to us and we want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
We gather two types of information about users:
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our online login area stores and captures information such as your name, address, email address, contact details, order & invoice history and any other information which is relevant to you as one of our customers.
We may use this information from time to time to send you details about new promotions, events, updates or information. This will come from systems including our CRM, online login area system, or email marketing software we use.
We send electronic newsletters to users. Users may remove themselves from this mailing list by following the link provided in the footer every newsletter or from your customer login area. Users can also re-subscribe to the newsletters from our customer login area or by contacting us.
We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. We might also use cookies to track user traffic patterns (as described above).
If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use the main content portions of this site but you will need them enabled for our customer/student login area and online shop and any other functional parts of the web site that require you to be identifiable or logged in.
For any further clarification of this privacy policy either verbally or in writing please feel free to contact us on +44 (0)1332 898 429 by email, or by post at ph9 Ltd, Top Floor, 3-4 Iron Gate, Derby, DE1 3FJ, United Kingdom
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
ph9 will always do their best to ensure that your information is stored securely, and protect ourselves from being hacked. However, as technology is constantly evolving, and the threat from cyber security, hacking and cyber terrorism is constantly growing, ph9 are not infallible or immune.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the EU General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please write to ph9 Ltd, Top Floor, 3-4 Iron Gate, Derby, DE1 3FJ, United Kingdom.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Individuals have the right to access any personal information we hold about them.
Please email us if you wish to find out which personal information we hold about you, erase it, or to change it. There is no charge for this, except for excessive, repetitive or unfounded requests.
We will comply with requests within 1 calendar month.
We may need you to verify who you are before complying with your requests.
If an individual is not happy with how we have handled your data, you have the right to log a complaint with a supervistory authority.